Bi-lingual Pharmacy Tech Support/call Center Rep (work From Home)

IQVIA

Remote, US
Base: $18.00 ph; bonus/equity: not specified; bene...
Fully remote
Bi-lingual english spanish proficiency
Pharmacy technician experience required
Hipaa certified knowledge
This role serves as the primary contact for patients, pharmacies, and medical professionals utilizing an Opus Health program to provide payment assistance solutions

Job Summary

  • This role serves as the primary contact for patients, pharmacies, and medical professionals utilizing an Opus Health program to provide payment assistance solutions.
  • Representatives are responsible for fielding requests including card activation, program eligibility checks, benefit explanations, and troubleshooting submission rejections.
  • The position is a 100% remote contract role with multiple shift options available and potential for conversion to a full-time employee.

Matching Summary

This role serves as the primary contact for patients, pharmacies, and medical professionals utilizing an Opus Health program to provide payment assistance solutions.

Salary

Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Range of health and welfare benefits mentioned

Skills & Requirements

Must-have

  • Bi-lingual English Spanish proficiency
  • Pharmacy Technician experience required
  • HIPAA certified knowledge
  • Call center experience preferred
  • 40 hours per week availability

Nice-to-have

  • Experience in medical claim processing
  • Ability to suggest operational recommendations
  • Opportunity for full-time conversion

Key Requirements

  • High School Diploma or equivalent
  • Pharmacy Technician experience required
  • HIPAA certification required
  • 3+ years call center experience preferred
  • Must reside in same country as job location

Work Rights

Not specified

Tailored Resume

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