Core Supervisor 预定通讯部主管

Four Seasons Hotels Ltd

Tianjin, , China
Core department policy execution
Guest complaint handling
Reservation standards maintenance
Four Seasons is powered by our people who create amazing experiences for guests through a commitment to luxury with genuine heart

Job Summary

  • Four Seasons is powered by our people who create amazing experiences for guests through a commitment to luxury with genuine heart.
  • The Core Supervisor is responsible for managing daily operations in the absence of managers and ensuring professional guest interactions adhering to hotel policies.
  • The company offers competitive salary and benefits, excellent training and development opportunities, employee discounts worldwide, complimentary dry cleaning, and meals.

Matching Summary

Four Seasons is powered by our people who create amazing experiences for guests through a commitment to luxury with genuine heart.

Skills & Requirements

Must-have

  • Core Department policy execution
  • Guest complaint handling
  • Reservation standards maintenance
  • Training new staff
  • Opera Property Management System
  • Professional telephone manner

Nice-to-have

  • Proficiency in another language
  • Strong customer service skills
  • Multi-tasking and communication skills
  • High level of integrity and professionalism
  • Flexible scheduling

Key Requirements

  • Proficient verbal and written English
  • Experience in Rooms Division or Sales and Marketing
  • Previous reservations and training experience
  • Knowledge of Opera Property Management System

Work Rights

Not specified

Tailored Resume

Cover Letter