New Orders Specialist

First American Financial

Apollo Way, CA, United States
Base: $17.69 - $23.56 hourly; bonus/equity: not sp...
Fully remote
Inbound call center sales experience
Customer service and sales skills
Microsoft office proficiency
The New Orders Specialist answers inbound calls from customers and agents, providing product recommendations and processing contracts while ensuring accurate documentation

Job Summary

  • The New Orders Specialist answers inbound calls from customers and agents, providing product recommendations and processing contracts while ensuring accurate documentation.
  • First American fosters an inclusive, people-first culture recognized by numerous workplace awards and is committed to diversity, equity, and inclusion.
  • The company offers a comprehensive benefits package including medical, dental, vision, 401k, PTO, and an employee stock purchase plan.

Matching Summary

The New Orders Specialist answers inbound calls from customers and agents, providing product recommendations and processing contracts while ensuring accurate documentation.

Salary

Base: $17.69 - $23.56 Hourly; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401k, PTO, employee stock purchase plan

Skills & Requirements

Must-have

  • Inbound call center sales experience
  • Customer service and sales skills
  • Microsoft Office proficiency
  • Contract processing and documentation
  • Product knowledge in home warranty
  • Multi-tasking and organizational skills

Nice-to-have

  • Knowledge of real estate or mortgage industry
  • Ability to work under pressure
  • Strong oral and written communication
  • Problem solving and common sense
  • Flexible to changing schedules

Key Requirements

  • High School Diploma or equivalent
  • 1-3 years inbound call center sales experience
  • Excellent communication skills
  • Ability to work under pressure
  • Knowledge of Windows OS

Work Rights

Not specified

Tailored Resume

Cover Letter