Customer Success Software Engineer

IDEMIA

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On-site
Linux (red hat, centos, debian)
Windows 10/11 or server
Relational databases (mssql, postgresql, oracle, mongodb)
IDEMIA is seeking a Customer Success Software Engineer who will be responsible for supporting system integration, troubleshooting, and validating solutions during client ramp-up and maintenance phases. The ideal candidate should possess strong technical skills in Linux, databases, scripting, and network security, alongside excellent interpersonal and problem-solving abilities

Job Summary

  • The Customer Success Integration Engineer is a CSE expert role responsible for supporting the system and software during ramp-up, warranty / maintenance period.
  • Key missions include supporting L3 teams for complex troubleshooting, analyzing and solving tickets escalated by Support L2 teams, and performing system ramp-up support on customer site.
  • By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities and contribute to a safer world.

Matching Summary

Match Score: 85

IDEMIA is seeking a Customer Success Software Engineer who will be responsible for supporting system integration, troubleshooting, and validating solutions during client ramp-up and maintenance phases. The ideal candidate should possess strong technical skills in Linux, databases, scripting, and network security, alongside excellent interpersonal and problem-solving abilities.

Skills & Requirements

Must-have

  • Linux (Red Hat, CentOS, Debian)
  • Windows 10/11 or Server
  • Relational Databases (MSSQL, PostgreSQL, Oracle, MongoDB)
  • Scripting (Python, PowerShell, Bash)
  • Network (TCP/IP, HTTP) and security (TLS)
  • DevSecOps tools and CI/CD

Nice-to-have

  • French and Spanish languages
  • Customer oriented
  • Continuous improvement mindset
  • Willingness to travel abroad

Key Requirements

  • Basic knowledge on virtualization (OpenStack, VMware, k8s)
  • Basic knowledge of testing and monitoring tools (SOAPUI, Postman, Zabbix, Grafana, Prometheus)
  • Basic knowledge about one high-level programming language (Java, JavaScript)
  • Fluent in English both oral and written

Work Rights

Not specified

Tailored Resume

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