SNC Lavalin is seeking a Service Architect in the UK to lead service management and architecture initiatives while fostering client relationships. The role emphasizes strong communication skills, technical leadership, and expertise in service performance, with a focus on supporting digital transformation projects
Job Summary
Contribute to win work by understanding requirements and leading proposal development for internal and external customer demand.
Manage client relationships by maintaining positive interactions, understanding needs, and providing regular updates on performance.
Provide advisory services across Service Management, Service Architecture, and Service Design, and assure new and existing service architectures and designs.
Matching Summary
Match Score: 85
SNC Lavalin is seeking a Service Architect in the UK to lead service management and architecture initiatives while fostering client relationships. The role emphasizes strong communication skills, technical leadership, and expertise in service performance, with a focus on supporting digital transformation projects.
Skills & Requirements
Must-have
Service Management capabilities
client relationship management
advisory services
service assurance
technical and team leadership
Nice-to-have
driving digital change
politically astute
strategic enterprise awareness
people first attitude
Key Requirements
ITIL framework expertise
ITIL4 Practice Manager qualified
familiarity with ISO 2000, VeriSM, COBIT, TOGAF, IT4IT & SIAM models