Warranty Program Manager

Dematic

Base: $82,875 to $121,550; bonus/equity: not speci...
Hybrid
End-to-end warranty process ownership
Cross-functional collaboration with engineering
Data-driven warranty cost reduction strategies
This role owns the end-to-end warranty process from terms to resolution while driving efficiency and cost optimization

Job Summary

  • This role owns the end-to-end warranty process from terms to resolution while driving efficiency and cost optimization.
  • The position requires collaborating with Project Engineering, Manufacturing, and R&D to reduce recurring issues and improve system performance.
  • Candidates will present regular updates to senior leadership on warranty performance and champion a culture of ongoing improvement.

Matching Summary

This role owns the end-to-end warranty process from terms to resolution while driving efficiency and cost optimization.

Salary

Base: $82,875 to $121,550; Bonus/Equity: Not specified; Benefits: Competitive Compensation and Benefits

Skills & Requirements

Must-have

  • End-to-end warranty process ownership
  • Cross-functional collaboration with engineering
  • Data-driven warranty cost reduction strategies
  • Customer blocking issue resolution
  • Senior leadership reporting and updates

Nice-to-have

  • Lean Six Sigma or Quality certification
  • Direct customer contact experience
  • SAP working experience
  • Proven engineering background
  • Influence-driven collaborative environment

Key Requirements

  • Bachelor's degree in Business, Engineering, or related field
  • 5+ years of experience in warranty management or quality
  • Experience managing customer blocking issues and internal partners

Work Rights

Not specified

Tailored Resume

Cover Letter