Customer Service Specialist

Iqlitemulsiones

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Customer order coordination
Sales order creation and expediting
Master demand plan maintenance
** Iqlitemulsiones is seeking a Customer Service Specialist responsible for coordinating and executing operational support related to customer orders. The role involves managing order execution, maintaining communication with various departments, and ensuring customer satisfaction through effective problem-solving and organizational skills. **

Job Summary

  • The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success through core values.
  • The role involves coordinating and executing operational support for all customer order processes, acting as the first contact for transaction investigations.
  • Responsibilities include creating and expediting sales orders, coordinating the Master Demand Plan, and reconciling inventory forecasts with manufacturing capacity.

Matching Summary

Match Score: 75

** Iqlitemulsiones is seeking a Customer Service Specialist responsible for coordinating and executing operational support related to customer orders. The role involves managing order execution, maintaining communication with various departments, and ensuring customer satisfaction through effective problem-solving and organizational skills. **

Skills & Requirements

Must-have

  • Customer order coordination
  • Sales order creation and expediting
  • Master Demand Plan maintenance
  • Price list maintenance in Oracle
  • Customer quote and price support
  • Material return coordination
  • Shipping product to customers

Nice-to-have

  • Respectful interaction
  • Open and honest communication
  • Doing the right things
  • Teamwork and proactivity
  • Effective communication
  • Detail-oriented approach

Key Requirements

  • 2-5 years of customer service/manufacturing experience
  • Experience in data analysis, sales, and forecasting
  • Advanced English proficiency
  • Ability to read and interpret contracts and specification sheets

Work Rights

Not specified

Tailored Resume

Cover Letter