Guest Services Representative

Denny Sanford PREMIER Center

Sioux Falls, SD, United States
Guest relations and assistance
Ticket scanning and verification
Crowd management and safety
Guest Services Representatives are responsible for assisting patrons during events in ushering, ticket taking, crowd management, and guest services

Job Summary

  • Guest Services Representatives are responsible for assisting patrons during events in ushering, ticket taking, crowd management, and guest services.
  • Duties include greeting and directing guests, screening for prohibited items, securing areas, responding to emergencies, and ensuring guest safety.
  • The role requires open availability for events including weekends, evenings, and holidays, with the ability to stand for long periods and climb stairs.

Matching Summary

Guest Services Representatives are responsible for assisting patrons during events in ushering, ticket taking, crowd management, and guest services.

Skills & Requirements

Must-have

  • Guest relations and assistance
  • Ticket scanning and verification
  • Crowd management and safety
  • Emergency situation response
  • 2-way radio communication

Nice-to-have

  • Polite and professional demeanor
  • Positive public relations generation
  • Anticipating problems and solutions

Key Requirements

  • Ability to read, write, hear, and speak English
  • Ability to work flexible hours
  • Ability to stand for 6 - 10 hours
  • Ability to climb stairs

Work Rights

Not specified

Tailored Resume

Cover Letter