Customer Service Representative -field

Armstrong Group

South Point, OH, United States
On-site
Work independently and as part of a team
Patience and courtesy in difficult situations
Communicate effectively verbally and in writing
The Armstrong Group is seeking a Customer Service Representative for their South Point, OH location. The role requires effective communication skills and the ability to resolve customer issues, with an emphasis on teamwork and organizational abilities

Job Summary

  • Resolve customer issues in a local customer sales and service office environment including billing inquiries, sales opportunities, and product troubleshooting.
  • Help achieve company sales/upgrade goals by consulting with customers on available products and services.
  • Competitive hourly wage with free/discounted services and an attractive benefits package including medical, dental, vision, 401k and more, effective immediately upon hire.

Matching Summary

Match Score: 85

The Armstrong Group is seeking a Customer Service Representative for their South Point, OH location. The role requires effective communication skills and the ability to resolve customer issues, with an emphasis on teamwork and organizational abilities.

Skills & Requirements

Must-have

  • work independently and as part of a team
  • patience and courtesy in difficult situations
  • communicate effectively verbally and in writing
  • think quickly and logically
  • multi-task efficiently and effectively
  • organizational skills

Nice-to-have

  • develop through coaching and counseling
  • make sound judgments and ethical decisions

Key Requirements

  • 1-2 years of customer service experience preferred
  • Excellent interpersonal and organizational skills
  • Ability to manage multiple conflicting priorities
  • Demonstrated ability to solve complex problems
  • Excellent written, oral, and interpersonal communications skills
  • High school diploma or equivalent
  • Excellent PC and computer applications skills

Work Rights

Not specified

Tailored Resume

Cover Letter