KRIS INFOTECH PTE. LTD. is seeking a Systems Support Analyst to provide technical and non-technical support for its Singapore Branch. The ideal candidate will possess strong customer service skills, experience in L2 support, and proficiency in both English and Japanese
Job Summary
The role requires balancing technical IT skills with strong business soft skills to provide excellent customer service.
Candidates must possess excellent oral and written communication abilities in both English and Japanese (JLPT N1 level).
The position involves maintaining detailed logs, creating reports for stakeholders, and ensuring vendors adhere to defined SLAs.
Matching Summary
Match Score: 75
KRIS INFOTECH PTE. LTD. is seeking a Systems Support Analyst to provide technical and non-technical support for its Singapore Branch. The ideal candidate will possess strong customer service skills, experience in L2 support, and proficiency in both English and Japanese.