Customer Banking Specialist - Newman (full Time, 12 Month Opportunity)

756

Newman, WA, Australia
Assist customers with general banking transactions
Deliver outstanding customer service
Face-to-face and phone-based channels
This role involves assisting customers with everyday banking needs and complaints via telephone or other digital channels, as well as face-to-face interactions in a retail branch setting

Job Summary

  • This role involves assisting customers with everyday banking needs and complaints via telephone or other digital channels, as well as face-to-face interactions in a retail branch setting.
  • You will be responsible for processing applications for personal loans, credit cards, and associated products, and completing Financial Health Checks.
  • The company offers continuous training and development to support career aspirations and encourages Aboriginal and/or Torres Strait Islander people to apply.

Matching Summary

This role involves assisting customers with everyday banking needs and complaints via telephone or other digital channels, as well as face-to-face interactions in a retail branch setting.

Skills & Requirements

Must-have

  • Assist customers with general banking transactions
  • Deliver outstanding customer service
  • Face-to-face and phone-based channels
  • Process applications for personal loans
  • Work collaboratively as a team

Nice-to-have

  • Meaningful conversations with customers
  • Problem solving attitude
  • Curiosity in finding solutions
  • Open approach to learning
  • Goal oriented

Key Requirements

  • Full time, 12 month contract
  • Monday - Friday 8:30am - 4:50pm

Work Rights

Not specified

Tailored Resume

Cover Letter