Teamleiter M/w/d Im Reparaturgeschäft Für Aufzüge

KONE International

Ulm, Germany
Customer relationship management
Equipment safety and performance
Service operations management
Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance

Job Summary

  • Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance.
  • Responsible for managing service operations, including end-user, site, and technician safety, and ensuring service delivery according to contracts and quality standards.
  • Focuses on creating an innovative and collaborative working culture where employee engagement, sustainability, and ethical business practices are integral.

Matching Summary

Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance.

Skills & Requirements

Must-have

  • Customer relationship management
  • Equipment safety and performance
  • Service operations management
  • Cost control and CMII
  • Technician performance management
  • Technician workload balancing

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement and participation
  • Ethical business practices
  • Trust and respect among co-workers
  • Recognition of good performance

Key Requirements

  • Years of experience in elevator repair
  • Leadership experience in technical teams
  • Knowledge of local regulations

Work Rights

Not specified

Tailored Resume

Cover Letter