Caterpillar Inc. is seeking a Junior Product Adoption Consultant to support eCommerce initiatives within their DACS Division. The role emphasizes customer enablement and driving online adoption, requiring strong communication and relationship management skills, along with a focus on digital services
Job Summary
The role supports go-to-market initiatives as a subject matter expert in eCommerce within the DACS Division.
You will drive online adoption by providing hands-on expertise to customers, dealers, and internal stakeholders through onboarding and training.
Travel up to 40% within the EAME region is required for this fixed-term contract position.
Matching Summary
Match Score: 75
Caterpillar Inc. is seeking a Junior Product Adoption Consultant to support eCommerce initiatives within their DACS Division. The role emphasizes customer enablement and driving online adoption, requiring strong communication and relationship management skills, along with a focus on digital services.
Skills & Requirements
Must-have
eCommerce expertise PCC and CAT Central
Active Online Customers AOC metrics monitoring
Dealer compliance with Global Dealer Standards
Customer enablement and training initiatives
Value selling mindset for digital solutions
Nice-to-have
Strong relationship management skills
Voice of Customer feedback analysis
Continuous optimization of digital journey
Collaborative partnership with stakeholders
Critical thinking for decision making
Key Requirements
Valid Swiss work permit or Swiss/EU-25/EFTA citizenship
No relocation support or visa sponsorship available
Fixed-term contract until December 2027
Onsite five days a week requirement
Work Rights
Must have valid Swiss work permit or Swiss/EU-25/EFTA citizenship