Customer Banking Specialist - Mt Isa

Bonneville Bank

Mt Isa, Queensland, Australia
Part-time, onsite (20 hours per week, monday to friday, 9.30am - 1.30pm)
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Conduct financial health checks
Bonneville Bank is seeking a part-time Customer Banking Specialist for their Mt Isa branch to provide exceptional banking services to personal and small business customers. The role involves processing transactions, conducting financial health checks, and promoting digital banking solutions, while embodying the bank’s commitment to improving customer financial well-being

Job Summary

  • Deliver a seamless banking experience to over 10 million personal and small business customers.
  • Positively impact customers' lives by assisting them with their banking needs from opening an account to planning for retirement.
  • Engage in meaningful conversations to support customers' broader banking needs, including Home Loans, Business Banking and Financial Advice.

Matching Summary

Match Score: 85

Bonneville Bank is seeking a part-time Customer Banking Specialist for their Mt Isa branch to provide exceptional banking services to personal and small business customers. The role involves processing transactions, conducting financial health checks, and promoting digital banking solutions, while embodying the bank’s commitment to improving customer financial well-being.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Conduct financial health checks
  • Assist with cash handling
  • Educate on digital banking solutions
  • Follow bank processes and procedures
  • Handle enquiries and maintain accounts

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Willingness to contribute to collaborative culture
  • Ability to work in busy retail environment

Key Requirements

  • Entry-level position
  • Ability to ask the right questions
  • Refer customers to relevant team members
  • Uphold strong risk culture
  • Compliance and risk management practices

Work Rights

Not specified

Tailored Resume

Cover Letter