Passenger Service Lead

Alliance Ground International (AGI)

San Francisco, CA, United States
Base: $24.00 - $24.50 hourly; bonus/equity: not sp...
Passenger service duties
Address passenger concerns
Maintain gate security
Be actively involved with all passenger service duties in your area (checking in passengers, luggage, communicating with passengers, and coordinating ticket counter activities with vendors, flight, and ground handling teams)

Job Summary

  • Be actively involved with all passenger service duties in your area (checking in passengers, luggage, communicating with passengers, and coordinating ticket counter activities with vendors, flight, and ground handling teams).
  • Serve as point person to address passenger concerns and questions and make PA announcements to update passengers on flight statuses as needed.
  • Observe and enforce all ATS and airline safety regulations and company policies.

Matching Summary

Be actively involved with all passenger service duties in your area (checking in passengers, luggage, communicating with passengers, and coordinating ticket counter activities with vendors, flight, and ground handling teams).

Salary

Base: $24.00 - $24.50 hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • passenger service duties
  • address passenger concerns
  • maintain gate security
  • conduct on-the-job training
  • enforce safety regulations

Nice-to-have

  • detail-oriented problem solver
  • outstanding customer service
  • energy and enthusiasm
  • respect for team

Key Requirements

  • High school diploma, GED or work experience equivalent
  • Valid driver’s license with clean driving record
  • Pass drug screen and obtain airport security clearance
  • Fully vaccinated against COVID-19 (for San Francisco)

Work Rights

Not specified

Tailored Resume

Cover Letter