As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As Concierge for the Rhodes Shopping Centre Branch Branch of CommBank, you’ll be the face of CommBank & the first person customers speak with to assist them.
With us, you’ll help customers make informed financial decisions to achieve their goals.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Understand customer enquiries
Guide customers to appropriate channels
Build personal connections with customers
Demonstrate in-branch technology
Ensure branch efficiency and satisfaction
Nice-to-have
Approachable and professional demeanor
Manage customer expectations
Career growth with CommBank
Improve financial wellbeing of customers
Support for Aboriginal and/or Torres Strait Islander Peoples
Key Requirements
Proven track record of delivering exceptional Customer Service