Mitarbeiter Customer Service (m/w/d)

Santander Consumer Bank

Austria
Base: € 30.800,00 brutto py; bonus/equity: variabl...
Hybrid (2 days onsite after training)
Professional customer support
Written customer inquiries
Telephone customer contact
Santander Consumer Bank is seeking a Mitarbeiter Customer Service for their Austria branch, focusing on providing excellent service to customers and supporting their financial inquiries. The role involves both written and verbal communication with clients, along with active participation in improving service processes

Job Summary

  • In this position, you will act as a competent point of contact for our customers and support them with their concerns.
  • You will be responsible for the independent and professional processing of written customer inquiries, including clear, service-oriented communication and competent problem-solving.
  • We offer a home-office possibility (2 days per week after training), a comprehensive onboarding program, and further training opportunities.

Matching Summary

Match Score: 85

Santander Consumer Bank is seeking a Mitarbeiter Customer Service for their Austria branch, focusing on providing excellent service to customers and supporting their financial inquiries. The role involves both written and verbal communication with clients, along with active participation in improving service processes.

Salary

Base: € 30.800,00 brutto per year; Bonus/Equity: variable performance-related component; Benefits: Attractive social benefits (e.g., additional vacation day on birthday, Christmas vouchers, free parking, etc.)

Skills & Requirements

Must-have

  • professional customer support
  • written customer inquiries
  • telephone customer contact
  • solution-oriented communication
  • process optimization

Nice-to-have

  • team player
  • eager to learn
  • customer-facing roles
  • high service orientation

Key Requirements

  • completed commercial apprenticeship
  • initial experience in commercial field
  • experience in telephone consulting
  • high sales and service orientation
  • accurate and independent work style

Work Rights

Not specified

Tailored Resume

Cover Letter