Assistant Housekeeping Manager - Public Area

Four Seasons Hotels & Resorts

Mumbai, India
Manage housekeeping staff
Inspect guest rooms and public areas
Resolve customer complaints
Manages a shift of the Housekeeping staff to assure that guest rooms and public areas are cleaned to exacting standards

Job Summary

  • Manages a shift of the Housekeeping staff to assure that guest rooms and public areas are cleaned to exacting standards.
  • Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
  • Assures the financial goals of the department are being met by monitoring and controlling labor expense and other divisional expenses.

Matching Summary

Manages a shift of the Housekeeping staff to assure that guest rooms and public areas are cleaned to exacting standards.

Skills & Requirements

Must-have

  • Manage housekeeping staff
  • Inspect guest rooms and public areas
  • Resolve customer complaints
  • Monitor labor and divisional expenses
  • Ensure safety and security

Nice-to-have

  • Commitment to luxury with genuine heart
  • Create amazing guest experiences
  • World-class employee experience
  • Professionalism and hospitality

Key Requirements

  • 8 to 10 years of experience
  • Hotel Management education
  • Ability to read, write and speak English

Work Rights

Not specified

Tailored Resume

Cover Letter