Healthcare Managed Services Engagement Director

Baker Tilly

Base: $63,000 to $220,830; bonus/equity: not speci...
8+ years healthcare operations experience
$5-10m managed services portfolio management
Offshore delivery governance and sla oversight
The role serves as the onshore leader responsible for client relationship management and governance of offshore delivery across healthcare managed services engagements

Job Summary

  • The role serves as the onshore leader responsible for client relationship management and governance of offshore delivery across healthcare managed services engagements.
  • This position owns a $5–10+M book of business with direct accountability for retention, renewals, upsell expansion, service performance, and margin protection.
  • Baker Tilly offers a comprehensive compensation and benefits package to eligible employees alongside a competitive salary range.

Matching Summary

The role serves as the onshore leader responsible for client relationship management and governance of offshore delivery across healthcare managed services engagements.

Salary

Base: $63,000 to $220,830; Bonus/Equity: Not specified; Benefits: Comprehensive compensation and benefits package

Skills & Requirements

Must-have

  • 8+ years healthcare operations experience
  • $5-10M managed services portfolio management
  • Offshore delivery governance and SLA oversight
  • HIPAA and CMS regulatory compliance knowledge
  • Payer or provider administrative function expertise

Nice-to-have

  • Strong executive presence and client relationships
  • Experience with automation and process optimization
  • Proven track record in upsell and expansion
  • Global delivery model leadership experience

Key Requirements

  • 8+ years experience in healthcare operations or BPO
  • Management of $5-10M managed services portfolio
  • Deep understanding of payer/provider administrative functions
  • Knowledge of HIPAA, CMS, and state Medicaid regulations

Work Rights

Not specified

Tailored Resume

Cover Letter