Customer Service Representative

Atascocita Animal Hospital

Humble, TX, United States
Base: $14.00 - $16.00 ph; bonus/equity: tips; bene...
Answering phones and multi-tasking
Welcoming pet parents and vips
Handling cash and balancing drawer
We are revolutionizing the pet industry by creating a connected care network for pet families

Job Summary

  • We are revolutionizing the pet industry by creating a connected care network for pet families.
  • You will be responsible for welcoming pet parents, managing check-ins/check-outs, and ensuring a positive client experience.
  • Perks include full-time health, mental health, and telehealth benefits, with pay starting at $14.00 - $16.00 /hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry by creating a connected care network for pet families.

Salary

Base: $14.00 - $16.00 /hour; Bonus/Equity: tips; Benefits: Full-Time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones and multi-tasking
  • Welcoming pet parents and VIPs
  • Handling cash and balancing drawer
  • Responding to complaints professionally
  • Keeping lobby clean and welcoming
  • Supporting team members when needed

Nice-to-have

  • Concierge and chaos coordinator
  • Fluent in human and hound
  • Juggling phones and muddy paws
  • Charm of a customer service pro
  • Heart of a dog mom or dad

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent
  • Availability on evenings, weekends, and holidays
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter