Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics
Job Summary
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics.
The role involves providing high level support to end users of computer equipment and systems maintenance including workstations, software, and peripherals.
Benefits include great employee benefits and weekly office lunches in a general office or open cubicle/workstation environment.
Matching Summary
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics.
Skills & Requirements
Must-have
hardware and software troubleshooting
IT Helpdesk systems knowledge
end user support and maintenance
vendor management in SEA region
service level agreement compliance
Nice-to-have
collaboration with global IT teams
experience in manufacturing environment
technical documentation skills
knowledge of ITIL practices
project management involvement
Key Requirements
High school diploma or equivalent
Associate’s or bachelor’s degree in CS/MIS preferred
Minimum of four years technical support experience