Member Services Rep -aacu Mortgage Servicing-10908

Icsi

Fort Worth, TX, United States
On-site
High school diploma or ged
Previous customer service experience
Microsoft office software skills
The role involves providing cross-functional support in the Mortgage Servicing department at American Airlines Credit Union

Job Summary

  • The role involves providing cross-functional support in the Mortgage Servicing department at American Airlines Credit Union.
  • Responsibilities include setting up new loans, handling property tax and insurance issues, and processing legal documents.
  • The selected candidate must ensure the security and confidentiality of all account information while complying with applicable laws.

Matching Summary

The role involves providing cross-functional support in the Mortgage Servicing department at American Airlines Credit Union.

Skills & Requirements

Must-have

  • High school diploma or GED
  • Previous customer service experience
  • Microsoft Office software skills
  • Strong organizational skills
  • Ability to work under deadlines

Nice-to-have

  • College degree in relevant field
  • Previous mortgage handling experience
  • Banking or Credit Union experience
  • Episys system knowledge
  • Spanish language proficiency

Key Requirements

  • High school diploma or GED required
  • Previous customer/member service experience required
  • Pass pre-hire compliance checks

Work Rights

Not specified

Tailored Resume

Cover Letter