Senior Business Analyst

Service Stream

Melbourne, VIC, Australia
Hybrid
Lead requirements gathering for complex programs
Develop business cases and enterprise requirements
As is and to be process analysis
As a Senior Business Analyst, you will play a key role in shaping business strategy and delivering enterprise-aligned solutions within the GBIS PMO team

Job Summary

  • As a Senior Business Analyst, you will play a key role in shaping business strategy and delivering enterprise-aligned solutions within the GBIS PMO team.
  • You’ll be part of a collaborative team based in Collins Street, contributing to strategic programs and mentoring other analysts to build organisational capability.
  • We celebrate diversity at Service Stream and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups.

Matching Summary

As a Senior Business Analyst, you will play a key role in shaping business strategy and delivering enterprise-aligned solutions within the GBIS PMO team.

Skills & Requirements

Must-have

  • Lead requirements gathering for complex programs
  • Develop business cases and enterprise requirements
  • AS IS and TO BE process analysis
  • Experience with Field Service Management systems
  • Strong understanding of finance and commercial processes
  • Advanced facilitation, negotiation, conflict management

Nice-to-have

  • Strategic thinker with strong analytical skills
  • Collaborative team environment
  • Trusted advisor to executives
  • Thriving in fast-paced environments
  • Building BA practice maturity

Key Requirements

  • 7+ years in business analysis
  • Australian Citizenship required
  • Experience in utilities, transport, telecommunications
  • Experience with ERP or finance-related programs
  • Proficiency in Visio, JIRA, Confluence

Work Rights

Must be Australian Citizen

Tailored Resume

Cover Letter