The QA Sr Credit Rep leads advanced quality assurance activities focused on complex issue resolution, revenue protection, and continuous process improvement within the Order-to-Cash process
Job Summary
The QA Sr Credit Rep leads advanced quality assurance activities focused on complex issue resolution, revenue protection, and continuous process improvement within the Order-to-Cash process.
Medtronic offers a competitive salary, flexible benefits package, and a short-term incentive plan called the Medtronic Incentive Plan (MIP).
Medtronic is a global healthcare technology leader committed to innovation, diversity, and improving healthcare access and equity worldwide.
Matching Summary
The QA Sr Credit Rep leads advanced quality assurance activities focused on complex issue resolution, revenue protection, and continuous process improvement within the Order-to-Cash process.
Skills & Requirements
Must-have
Quality assurance in billing processes
SAP FSCM and RADAR system usage
Complex issue resolution and escalation
Process improvement and root cause analysis
Coordination with cross-functional teams
Strong analytical and documentation skills
Nice-to-have
Experience with pricing validation and contracts
Familiarity with audit and approval environments
Shared service or global finance operations experience
Process leadership and stakeholder coordination
Knowledge sharing and team guidance
Key Requirements
Bachelor’s degree in Finance, Accounting, Business or related field
3-5 years experience in disputes, accounts receivable, credit or finance operations
English proficiency at B2+ level
Experience with Excel and ERP systems (SAP preferred)
Postgraduate studies or certifications in related disciplines preferred