Manager 1, Excellence In Operations

Comcast Business

Colorado, US
Base: $97,797.30 - $161,365.54; bonus/equity: elig...
Hybrid (4 days in-office, 1 day remote)
Customer network monitoring and maintenance
Technical engineering team leadership
Sd-wan, routing, switching fundamentals
Comcast Business is seeking a Manager 1 for Excellence in Operations to lead a team of engineers in the Global NOC, focusing on customer network service stability and support. The ideal candidate should have strong technical knowledge in networking and a proactive customer-first approach, while fulfilling both managerial and operational responsibilities

Job Summary

  • Leads a team of engineers responsible for monitoring, maintaining, and restoring customer network services with a focus on customer experience.
  • Requires a solid understanding of networking fundamentals and key industry technologies to effectively support engineers and communicate with customers.
  • Develops team performance standards, mentors staff, and integrates department strategy into daily goals to drive results and growth.

Matching Summary

Match Score: 85

Comcast Business is seeking a Manager 1 for Excellence in Operations to lead a team of engineers in the Global NOC, focusing on customer network service stability and support. The ideal candidate should have strong technical knowledge in networking and a proactive customer-first approach, while fulfilling both managerial and operational responsibilities.

Salary

Base: $97,797.30 - $161,365.54; Bonus/Equity: Eligible for Bonus; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Customer network monitoring and maintenance
  • Technical engineering team leadership
  • SD-WAN, routing, switching fundamentals
  • Vendor product familiarity (Fortinet, Meraki)
  • Proactive customer communication
  • Process improvement and policy adherence

Nice-to-have

  • Customer first mindset
  • Cross-functional initiative support
  • Proactive and continuous improvement

Key Requirements

  • 5-7 Years Relevant Work Experience
  • Bachelor's Degree or equivalent experience
  • Ability to work nights and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter