Front Office Manager

Minor Hotels Australasia

Newcastle, Australia
On-site
Guest welcoming experience
Front office operational standards
Guest complaint resolution
Minor Hotels is a large accommodation provider with a global portfolio and diverse brands, offering boundless opportunities for career growth

Job Summary

  • Minor Hotels is a large accommodation provider with a global portfolio and diverse brands, offering boundless opportunities for career growth.
  • The Front Office Manager will lead the team in providing outstanding guest welcoming experiences, ensuring operational standards and resolving guest complaints.
  • Employees enjoy a rewarding package including career growth programs, hotel discounts, retail rewards, and wellness support.

Matching Summary

Minor Hotels is a large accommodation provider with a global portfolio and diverse brands, offering boundless opportunities for career growth.

Skills & Requirements

Must-have

  • Guest welcoming experience
  • Front office operational standards
  • Guest complaint resolution
  • Team roster management
  • Trust accounting understanding

Nice-to-have

  • Exceptional people management
  • Positive attitude
  • Pro-active customer service
  • Career growth support

Key Requirements

  • Minimum 2+ years supervisor experience
  • Working rights in Australia or New Zealand

Work Rights

Working rights required

Tailored Resume

Cover Letter