The role focuses on day-to-day operations and continuous improvement of the organization's SASE services using ZIA and ZPA
Job Summary
The role focuses on day-to-day operations and continuous improvement of the organization's SASE services using ZIA and ZPA.
Responsibilities include handling L2/L3 incident troubleshooting for authentication, forwarding, and tunnel issues while ensuring strong policy governance.
The position requires maintaining documentation, supporting audits, and managing integrations with identity providers and endpoint tools.
Matching Summary
Match Score: 85
The role focuses on day-to-day operations and continuous improvement of the organization's SASE services using ZIA and ZPA.
Skills & Requirements
Must-have
Zscaler Internet Access (ZIA)
Zscaler Private Access (ZPA)
SSL inspection and URL filtering
SSO/SAML authentication troubleshooting
Zero Trust security concepts
ServiceNow ITSM change management
Nice-to-have
SIEM integration experience
DLP implementation knowledge
PowerShell or Python scripting
Vendor TAC case management
Menlo Web Isolation expertise
Key Requirements
Strong working knowledge of ZIA and ZPA
Troubleshooting skills across endpoint, network, and identity layers