Base: $17—$22.84 usd; bonus/equity: not specified;...
On-site
Patient check-in and check-out
Schedule management
Answering patient phone calls
As a Front Desk Associate at Oula in Charlotte, you’ll be the first warm welcome patients receive and a steady, reassuring presence throughout their visit
Job Summary
As a Front Desk Associate at Oula in Charlotte, you’ll be the first warm welcome patients receive and a steady, reassuring presence throughout their visit.
This role is more than checking patients in and out; you’ll help create a seamless, meaningful experience — keeping our clinic running smoothly, helping patients feel comfortable and informed, and contributing to the supportive atmosphere that makes Oula special.
Oula delivers maternity care built around our patients—offering comprehensive support before, during, and after pregnancy.
Matching Summary
As a Front Desk Associate at Oula in Charlotte, you’ll be the first warm welcome patients receive and a steady, reassuring presence throughout their visit.
Salary
Base: $17—$22.84 USD; Bonus/Equity: Not specified; Benefits: comprehensive benefits
Skills & Requirements
Must-have
Patient check-in and check-out
Schedule management
Answering patient phone calls
Collecting co-pays and payments
Retrieving medical records
Processing referrals
Obtaining prior authorizations
Nice-to-have
Patient-centered approach
Compassionate and clear communication
Supportive team atmosphere
Mission-driven organization
Key Requirements
2+ years of relevant healthcare experience
Associate’s degree or higher preferred
EMR experience preferred
Excellent interpersonal, organizational, and communication skills