Continence Care Consumer Advisor

Coloplast AS

Minneapolis, MN, US
Base: $52,357- $78,535; bonus/equity: not specifie...
On-site
Respond to clinician and consumer inquiries
Acquire product expertise
Document program enrollment
Coloplast AS is seeking a Continence Care Consumer Advisor in Minneapolis, MN, to support and educate end-users, caregivers, and clinicians on their products and services. The role involves responding to inquiries, documenting interactions, and fostering relationships with healthcare professionals while adhering to ethical standards

Job Summary

  • The Coloplast Consumer Advisor is primarily responsible for the support and education of end-users, caregivers, and clinicians with Coloplast products and services.
  • Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.
  • Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance.

Matching Summary

Match Score: 85

Coloplast AS is seeking a Continence Care Consumer Advisor in Minneapolis, MN, to support and educate end-users, caregivers, and clinicians on their products and services. The role involves responding to inquiries, documenting interactions, and fostering relationships with healthcare professionals while adhering to ethical standards.

Salary

Base: $52,357- $78,535; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Respond to clinician and consumer inquiries
  • Acquire product expertise
  • Document program enrollment
  • Communicate intimate health care issues
  • Stay current with industry developments

Nice-to-have

  • Work well in cross-functional teams
  • Passionate about improving quality of life
  • Healthcare industry experience preferred

Key Requirements

  • Associates or Bachelor's degree
  • 1 - 6 years’ healthcare customer service/sales experience
  • Experience in a call center environment preferred
  • Ability to explain medical process and procedures
  • Intermediate computer skills in MS Excel, PowerPoint and Word
  • Ability to travel (approximately 10%)

Work Rights

Not specified

Tailored Resume

Cover Letter