Customer Service Representative

AmeriVet

Hicksville, NY, United States
Competitive pyy; performance bonuses available; no...
Not specified (assumed to be in-office based on job location)
High school diploma or equivalent experience
Excellent verbal and written communication skills
Ability to handle multiple tasks in fast-paced environment
AmeriVet is seeking a Customer Service Representative in Hicksville, NY, to deliver exceptional client experiences in a veterinary setting. The role involves managing appointments, client communication, and supporting the medical team while fostering a supportive and growth-oriented culture

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact, ensuring an exceptional client experience through professional communication and seamless scheduling.
  • Employees benefit from tailored development programs, mentorship, competitive pay with performance bonuses, and comprehensive health and wellness resources.
  • The role requires managing patient records, processing billing transactions, and collaborating with the medical team to deliver high-quality care for pets and families.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative in Hicksville, NY, to deliver exceptional client experiences in a veterinary setting. The role involves managing appointments, client communication, and supporting the medical team while fostering a supportive and growth-oriented culture.

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • High school diploma or equivalent experience
  • Excellent verbal and written communication skills
  • Ability to handle multiple tasks in fast-paced environment
  • Proficiency with scheduling software and online platforms
  • Strong organizational skills for managing appointments

Nice-to-have

  • Prior customer service experience in veterinary setting
  • Experience with Avimark practice management system
  • Empathy when dealing with emotional clients
  • Willingness to work Saturdays until 2pm
  • Ability to lift up to 40 pounds occasionally

Key Requirements

  • High school diploma or equivalent work experience
  • Basic proficiency with technology and scheduling software
  • Flexibility to work regular business hours including Saturdays

Work Rights

Not specified

Tailored Resume

Cover Letter