Responsibilities: • Daily Support of business application system / CRM application. • Liaising & Interact with business users & Vendor closely regard to application supports. Able to make a presentation and convey system solutions to team and development team. • Requirement Gathering, conducting requirements analysis and preparing proposals (technical specification). • Application testing and development. Conduct testing together with business users. • Application Implementation and providing training to user. Requirements: • bachelor’s degree with coursework in information systems or computer science preferred; or equivalent experience. • At least two (2) years’ experience working with administrative business application systems. • Strong problem solving and analytical skills. Attention to details. • Presentation skills. • Able to work well in Team and independently. • Experience in supporting in CRM and ERP [Order & Inventory management]. • Experience with relational databases including SQL, JavaScript, HTML, XML. (with SSRS reporting and Data warehouse experiences will be advantage)