Customer Service Executive - Pgip

M&G plc

Stirling, United Kingdom
Not specified; not specified; pension: 18% (13% em...
Hybrid (3 days from home, 2 days in the office)
Strong problem-solving skills
High attention to accuracy
Hybrid working availability
M&G plc is seeking a Customer Service Executive for their Prudential Guaranteed Income Plan in Stirling, UK, offering a hybrid work model. The role emphasizes providing exceptional service and support to customers and advisers, focusing on problem-solving and ownership of complex cases

Job Summary

  • The role involves owning customer and adviser cases from start to finish while resolving complex queries.
  • Employees will collaborate in a friendly, digitally led team focused on making people feel supported during financial moments.
  • The company offers a valuable pension scheme with 18% contributions, 38 days of annual leave, and comprehensive health protection cover.

Matching Summary

Match Score: 85

M&G plc is seeking a Customer Service Executive for their Prudential Guaranteed Income Plan in Stirling, UK, offering a hybrid work model. The role emphasizes providing exceptional service and support to customers and advisers, focusing on problem-solving and ownership of complex cases.

Salary

Not specified; Not specified; Pension: 18% (13% employer + 5% employee); Benefits: 38 days leave, Private Healthcare, Share Save Plan

Skills & Requirements

Must-have

  • Strong problem-solving skills
  • High attention to accuracy
  • Hybrid working availability

Nice-to-have

  • Experience with pension services
  • Curious and adaptable mindset
  • Team collaboration focus

Key Requirements

  • No specific degree required
  • Pension services experience is a bonus

Work Rights

Not specified

Tailored Resume

Cover Letter