Controls Service Operations Coordinator

Air Equipment Company

Louisville, United States
On-site
Service work order preparation
Technician time entry accuracy
Manufacturer warranty claims
The Service Operations Coordinator plays a critical cross-functional role, bridging administrative efficiency, contract management, and billing accuracy to support the success of the service department

Job Summary

  • The Service Operations Coordinator plays a critical cross-functional role, bridging administrative efficiency, contract management, and billing accuracy to support the success of the service department.
  • This position ensures service work is properly prepared, documented, costed, and invoiced in a timely and accurate manner while identifying and improving underlying processes.
  • The role requires close coordination with technicians, finance, and leadership to streamline operations and improve financial performance.

Matching Summary

The Service Operations Coordinator plays a critical cross-functional role, bridging administrative efficiency, contract management, and billing accuracy to support the success of the service department.

Skills & Requirements

Must-have

  • Service work order preparation
  • Technician time entry accuracy
  • Manufacturer warranty claims
  • Process improvement initiatives
  • Cross-functional collaboration

Nice-to-have

  • Agility, collaboration, fresh thinking
  • Local roots meet national network
  • Impact from day one
  • Streamline operations and improve financial performance

Key Requirements

  • High School Diploma or GED
  • Prior service operations experience
  • Familiarity with service management software
  • Proficiency in Microsoft Excel
  • Ability to switch quickly between tasks

Work Rights

Not specified

Tailored Resume

Cover Letter