Customer Success Engineer - Japan

Gitlab

Remote
Not specified; not specified; benefits include fle...
Remote
Devsecops workflows and practices
Source code management and ci/cd
Technical consultancy via zoom
GitLab is seeking a Customer Success Engineer for the Japan region, focusing on providing technical guidance and support to customers in adopting GitLab's DevSecOps solutions. The role is remote and ideal for candidates with a strong technical background who are looking to transition into customer success

Job Summary

  • This role involves partnering with customers across the APJ region to provide hands-on technical guidance and proactive enablement for GitLab solutions.
  • The ideal candidate will leverage deep technical expertise in DevSecOps and cloud technologies to drive product adoption and measurable customer value.
  • GitLab offers a remote-first culture with flexible benefits including a Growth and Development Fund, equity compensation, and home office support.

Matching Summary

Match Score: 85

GitLab is seeking a Customer Success Engineer for the Japan region, focusing on providing technical guidance and support to customers in adopting GitLab's DevSecOps solutions. The role is remote and ideal for candidates with a strong technical background who are looking to transition into customer success.

Salary

Not specified; Not specified; Benefits include Flexible PTO, Equity, and Home Office support

Skills & Requirements

Must-have

  • DevSecOps workflows and practices
  • Source code management and CI/CD
  • Technical consultancy via Zoom
  • Remote asynchronous work environment
  • APJ customer engagement experience

Nice-to-have

  • Strong mentorship capabilities
  • Documentation and enablement content creation
  • Adaptability to diverse cultures
  • Proactive problem-solving skills
  • AI integration in daily workflows

Key Requirements

  • Hands-on technical background in software development or systems engineering
  • Experience providing technical solution guidance through video calls
  • Ability to lead workshops and demos for customer adoption

Work Rights

Not specified

Tailored Resume

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