Customer Outreach Coordinator

Mercedes-Benz of Paramus

Paramus, New Jersey, US
$18 ph; commission based on appointments shown/sol...
Full time, in-person (saturdays required, with one weekday off)
Handling inbound and outbound calls
Customer service satisfaction focus
Sales calls and internet leads
Mercedes-Benz of Paramus is seeking a Customer Outreach Coordinator to enhance their sales team's performance within a fast-paced, customer-oriented environment. The role requires experience in customer-facing roles, strong communication skills, and the ability to thrive in a dynamic setting, offering an attractive compensation structure with performance-based incentives

Job Summary

  • This role involves handling inbound and outbound calls, sales calls, internet leads, and database prospecting to schedule sales appointments.
  • The company offers industry-leading benefits, personal and professional growth opportunities, and a fantastic team environment.
  • Successful candidates will have 2+ years of dealership BDC or call center experience preferred and a professional, enthusiastic, and friendly attitude.

Matching Summary

Match Score: 85

Mercedes-Benz of Paramus is seeking a Customer Outreach Coordinator to enhance their sales team's performance within a fast-paced, customer-oriented environment. The role requires experience in customer-facing roles, strong communication skills, and the ability to thrive in a dynamic setting, offering an attractive compensation structure with performance-based incentives.

Salary

$18 per hour; commission based on appointments shown/sold; Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Wellness Programs

Skills & Requirements

Must-have

  • Handling inbound and outbound calls
  • Customer service satisfaction focus
  • Sales calls and internet leads
  • Scheduling sales appointments
  • Computer literacy and typing skills

Nice-to-have

  • Professional enthusiastic friendly attitude
  • Team players multi-tasking ability
  • Performance-minded individual

Key Requirements

  • 2+ years dealership BDC or call center experience preferred
  • Acceptable driving record and valid driver's license
  • High School graduate or equivalent, 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter