Adjuster I Complex Claims

American International Group, Inc. (AIG)

Mexico City, Mexico
**
Lead express analysis team
Manage complex claims allocation
Ensure accurate reserving
** AIG is seeking an Adjuster I for Complex Claims in Mexico City, responsible for leading a team of express analysts in managing and processing complex insurance claims. The ideal candidate should have at least three years of claims management experience, strong leadership capabilities, and excellent communication skills. **

Job Summary

  • The role involves leading an express analysis team to provide excellent service to insured parties while managing a portfolio of approximately 700 claims per month.
  • Candidates must possess fully developed specialist knowledge in technical claims topics, including policy language interpretation and legal regulatory requirements.
  • AIG values in-person collaboration as a vital part of its culture and offers a comprehensive Total Rewards Program focused on health, wellbeing, and professional development.

Matching Summary

Match Score: 75

** AIG is seeking an Adjuster I for Complex Claims in Mexico City, responsible for leading a team of express analysts in managing and processing complex insurance claims. The ideal candidate should have at least three years of claims management experience, strong leadership capabilities, and excellent communication skills. **

Skills & Requirements

Must-have

  • Lead express analysis team
  • Manage complex claims allocation
  • Ensure accurate reserving
  • Drive performance metrics
  • Maintain best practice compliance

Nice-to-have

  • Multi-cultural stakeholder influence
  • Strategic directive delivery
  • Coaching and effective listening
  • Proactive management style
  • Calendar organization skills

Key Requirements

  • At least 3 years of claims management experience
  • Technical claims expertise in specific Lines of Business
  • Strong negotiation and mediation skills
  • Experience with balance scorecard/KPIs

Work Rights

Not specified

Tailored Resume

Cover Letter