Gbs Customer Service Rep

UPS

Us
Base: $20.70ph to $33.65ph; bonus/equity: annual s...
Customer service
Investigate cases
Field calls
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • The company offers a variety of benefits including medical, dental, vision, FSA, HSA, life insurance, disability, EAP, 401(k), vacation, holidays, and a stock purchase program.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.

Salary

Base: $20.70/hr to $33.65/hr; Bonus/Equity: annual short-term and/or long-term incentive compensation programs; Benefits: Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.

Skills & Requirements

Must-have

  • customer service
  • investigate cases
  • field calls
  • monitor process
  • document information

Nice-to-have

  • rewarding culture
  • talented teams
  • lead yourself or teams

Key Requirements

  • U.S. Citizen or National
  • alien lawfully admitted for permanent residence
  • alien authorized to work in the U.S.

Work Rights

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Tailored Resume

Cover Letter