Service Advisor

Volvo Group Australia

Brisbane, Queensland, Australia
Monthly bonuses through retail incentive program; ...
On-site
Experience in service focused role
Strong organisational skills
Ability to think on your feet
This role is key to the success of VCV dealerships by ensuring quick and high-quality customer service

Job Summary

  • This role is key to the success of VCV dealerships by ensuring quick and high-quality customer service.
  • The position involves scheduling appointments, handling customer queries, managing repair orders, and completing invoicing tasks.
  • Employees enjoy a supportive team environment with benefits including monthly bonuses, parental leave, and access to an employee assistance program.

Matching Summary

This role is key to the success of VCV dealerships by ensuring quick and high-quality customer service.

Salary

Monthly bonuses through Retail Incentive Program; Generous parental leave program; Not specified

Skills & Requirements

Must-have

  • Experience in service focused role
  • Strong organisational skills
  • Ability to think on your feet
  • Solid understanding of data entry systems
  • Proficiency in Word and Excel

Nice-to-have

  • Truck industry experience
  • Passion for excellent customer service
  • Willingness to obtain HR license
  • Background in administration or invoicing
  • Supportive team environment

Key Requirements

  • HR license or willingness to obtain one
  • Experience in similar service focused role
  • Truck industry experience advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter