Workday is seeking a Digital Customer Success Program Manager to lead initiatives in digital customer success, enhancing customer engagement and operational efficiency. This fully remote role emphasizes collaboration across multiple departments to create a unified customer experience while fostering a culture of integrity and innovation
Matching Summary
Match Score: 85
Workday is seeking a Digital Customer Success Program Manager to lead initiatives in digital customer success, enhancing customer engagement and operational efficiency. This fully remote role emphasizes collaboration across multiple departments to create a unified customer experience while fostering a culture of integrity and innovation.
Salary
Base: $95,200 - $142,800 USD (Atlanta); Base: $90,500 - $160,700 USD (Other US locations); Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants
Skills & Requirements
Must-have
5+ years program management experience
Customer success operations expertise
Cross-functional coordination skills
Roadmap and delivery planning
Digital customer engagement design
Nice-to-have
Gainsight and Planhat platform knowledge
AI-powered productivity improvements
Design thinking application
Future of CS visioning sessions
Enterprise software industry background
Key Requirements
5+ years experience in program management or customer success operations