Technology Product Support, Aladdin Client Business, Associate

BlackRock UK

London, United Kingdom
4d onsite
4-6 years relevant experience in credit and market data
Vendor reference data expertise across public and private assets
Cloud-based data warehousing expertise
The role serves as an escalation point for complex technical client inquiries regarding BlackRock's Aladdin platform

Job Summary

  • The role serves as an escalation point for complex technical client inquiries regarding BlackRock's Aladdin platform.
  • Candidates will collaborate with Product and Engineering teams to troubleshoot issues and inform product development cycles.
  • BlackRock offers a hybrid work model requiring at least 4 days in the office per week along with comprehensive benefits including Flexible Time Off.

Matching Summary

The role serves as an escalation point for complex technical client inquiries regarding BlackRock's Aladdin platform.

Skills & Requirements

Must-have

  • 4-6 years relevant experience in Credit and Market Data
  • Vendor Reference Data expertise across public and private assets
  • Cloud-Based Data Warehousing expertise
  • API application support and design principles
  • Experience resolving complex client or product issues

Nice-to-have

  • Experience creating automation tools and support tooling
  • Linux/Unix knowledge preferred
  • Proficiency in Python, Java, or REACT coding languages
  • Proven ability to lead and mentor team members
  • Consultative approach to understanding client needs

Key Requirements

  • 4-6 years of relevant experience
  • Expertise in credit ratings and asset pricing
  • Leadership and mentorship capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter