Remote Customer Service Representative

Conduent Business Services

Remote, US
Base: $14.00 ph; bonus/equity: up to $350pmnth inc...
Remote
6 months customer service experience
High school diploma or equivalent
Reliable high-speed internet connection
Conduent Business Services is seeking a Remote Customer Service Representative to serve as the first point of contact for customers, delivering exceptional service in a fast-paced environment. The role offers competitive pay, paid training, and opportunities for career growth, while requiring flexibility in scheduling and a strong work ethic

Job Summary

  • This role involves managing a high volume of inbound calls to assist customers with payments and benefits from state or federal agencies.
  • The company offers competitive pay starting at $14.00 per hour along with night and weekend differentials and an incentive plan.
  • Candidates must commit to a consistent schedule including 100% attendance during the three-to-six-week paid training period.

Matching Summary

Match Score: 75

Conduent Business Services is seeking a Remote Customer Service Representative to serve as the first point of contact for customers, delivering exceptional service in a fast-paced environment. The role offers competitive pay, paid training, and opportunities for career growth, while requiring flexibility in scheduling and a strong work ethic.

Salary

Base: $14.00 per hour; Bonus/Equity: Up to $350/month incentive plan; Benefits: Comprehensive options including health insurance and PTO

Skills & Requirements

Must-have

  • 6 months Customer Service experience
  • High School Diploma or equivalent
  • Reliable high-speed internet connection
  • Dedicated home office workspace
  • Ability to work flexible shifts

Nice-to-have

  • Previous call center experience preferred
  • Strong written and verbal communication skills
  • Empathy in handling challenging conversations
  • Tech-savvy problem solver
  • Ability to navigate multiple applications

Key Requirements

  • Must be at least 18 years old
  • 6 months of Customer Service or Call Center experience
  • Pass background check, credit check, and security fingerprinting
  • Minimum 50 Mbps upload and download internet speed
  • Established dedicated work area with desk and chair

Work Rights

Not specified

Tailored Resume

Cover Letter