Fraud Strategy - Portfolio Manager

GLOBAL PAYMENT HOLDING COMPANY

Milton Keynes, United Kingdom
Credit card fraud management
Investigation and resolution
Policy development
Manages the management of active cases involving credit card fraud, overseeing the fact gathering and investigation process and advising on actions for resolution to ensure Service Level Agreements are maintained

Job Summary

  • Manages the management of active cases involving credit card fraud, overseeing the fact gathering and investigation process and advising on actions for resolution to ensure Service Level Agreements are maintained.
  • Collaborates with legal and other business units along with client leadership and relevant government agencies as necessary in the development of policies, programs and other efforts designed to detect, identify and resolve fraudulent activity.
  • Works with various departments to develop and implement tools and process improvements to enhance efficiency and effectiveness identifying fraud.

Matching Summary

Manages the management of active cases involving credit card fraud, overseeing the fact gathering and investigation process and advising on actions for resolution to ensure Service Level Agreements are maintained.

Skills & Requirements

Must-have

  • credit card fraud management
  • investigation and resolution
  • policy development
  • fraud detection tools
  • transaction analysis
  • SQL query execution

Nice-to-have

  • client relationship management
  • subject matter expertise
  • training and guidance

Key Requirements

  • Bachelor's Degree or relevant experience
  • Minimum 6 years related professional experience
  • Minimum 1-2 years supervisory experience

Work Rights

Not specified

Tailored Resume

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