Information Technology Support Engineer

Arrow Electronics Inc

Hong Kong, Hong Kong
On-site
Level 1 and 2 it support
Windows and macos device maintenance
Microsoft 365 services support
Arrow Electronics is seeking an Information Technology Support Engineer to join their team in Hong Kong, providing vital IT support across their facilities. The role requires proficiency in various IT systems and user support, with a focus on both hardware and software issues

Job Summary

  • Provide Level 1 and 2 IT support for Office and Warehouse users, addressing hardware, software, and OS issues.
  • Manage user accounts and devices with Active Directory, Azure AD, and Intune.
  • At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job.

Matching Summary

Match Score: 85

Arrow Electronics is seeking an Information Technology Support Engineer to join their team in Hong Kong, providing vital IT support across their facilities. The role requires proficiency in various IT systems and user support, with a focus on both hardware and software issues.

Skills & Requirements

Must-have

  • Level 1 and 2 IT support
  • Windows and macOS device maintenance
  • Microsoft 365 services support
  • Active Directory and Azure AD management
  • Basic network troubleshooting

Nice-to-have

  • User-oriented attitude
  • Handle pressure
  • Occasional overtime required

Key Requirements

  • 4-year degree
  • 2-3 years IT experience
  • Solid helpdesk or deskside support background
  • Proficient in M365 Suite
  • Knowledge of barcode equipment

Work Rights

Not specified

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