Customer Service Lead

Sharon Vet Clinic

Base: up to $22 ph; bonus/equity: bonus pyy opport...
Minimum 3 years customer service experience
At least 1 year veterinary experience required
Strong verbal and written communication skills
This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding patient experiences

Job Summary

  • This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding patient experiences.
  • The ideal candidate will recruit, onboard, and train new reception team members while providing mentorship and performance feedback.
  • Employees receive competitive compensation up to $22 per hour along with medical, dental, vision insurance, and 401(k) matching options.

Matching Summary

This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding patient experiences.

Salary

Base: Up to $22 per hour; Bonus/Equity: Bonus pay opportunities available; Benefits: Medical, Dental & Vision Insurance, 401(k) with matching, Paid Time Off, CE Allowance

Skills & Requirements

Must-have

  • Minimum 3 years customer service experience
  • At least 1 year veterinary experience required
  • Strong verbal and written communication skills

Nice-to-have

  • Degree in veterinary or related field preferred
  • Demonstrated patience and empathy for clients
  • Comfort with scheduling software and EMR systems

Key Requirements

  • High school diploma required
  • 1-2 years leadership experience preferred
  • Knowledge of animal handling principles

Work Rights

Not specified

Tailored Resume

Cover Letter