As Manager I, Customer Service, OTI you will play a pivotal role in ensuring data accuracy and process excellence that directly impacts our customers’ experience
Job Summary
As Manager I, Customer Service, OTI you will play a pivotal role in ensuring data accuracy and process excellence that directly impacts our customers’ experience.
Lead and develop a high-performing team focused on delivering accurate and timely Order-to-Invoice services.
Attractive benefits package (private medical care, group insurance, lunch card, transportation allowance, pension plan, Multisport/cultural card, Alcon products for you and your significant other)
Matching Summary
As Manager I, Customer Service, OTI you will play a pivotal role in ensuring data accuracy and process excellence that directly impacts our customers’ experience.
Skills & Requirements
Must-have
Order-to-Invoice services
data accuracy and process excellence
SAP and related platforms
continuous improvement initiatives
cross-functional teams collaboration
Nice-to-have
customer service-focused culture
inclusive culture
strategic projects and transformation
Key Requirements
2-3 years of experience managing operational teams