Customer Support Officer

WSH EXPERTS PTE. LTD.

Singapore
Engage with public for digital assistance
Resolve enquiries within 15 minutes
Stand for extended periods
The role involves proactively engaging the public to provide digital assistance and resolve straightforward enquiries on government services

Job Summary

  • The role involves proactively engaging the public to provide digital assistance and resolve straightforward enquiries on government services.
  • Employees are responsible for maintaining general upkeep of facilities and monitoring for security incidents to ensure safety.
  • Staff will assist in administrative tasks for workshops and manage incidents such as thefts or disputes between visitors.

Matching Summary

Match Score: 75

The role involves proactively engaging the public to provide digital assistance and resolve straightforward enquiries on government services.

Skills & Requirements

Must-have

  • Engage with public for digital assistance
  • Resolve enquiries within 15 minutes
  • Stand for extended periods
  • Monitor for suspicious persons
  • Maintain facility upkeep

Nice-to-have

  • Collaborate on service recovery
  • Collect customer satisfaction scores
  • Assist with event preparation

Key Requirements

  • Proficient in English communication
  • Ability to stand for extended periods

Work Rights

Not specified

Tailored Resume

Cover Letter