Customer Service Representative

Brandonlakesanimalhospital

Warrensburg, MO, United States
On-site
Professional and friendly phone etiquette
Excellent customer service skills
Computer efficiency
Brandon Lakes Animal Hospital is seeking a Client Service Representative to serve as a primary point of contact for clients, ensuring exceptional service and a positive experience. The role requires strong customer service skills, empathy, and the ability to handle multiple tasks in a fast-paced environment

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
  • Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.

Matching Summary

Match Score: 75

Brandon Lakes Animal Hospital is seeking a Client Service Representative to serve as a primary point of contact for clients, ensuring exceptional service and a positive experience. The role requires strong customer service skills, empathy, and the ability to handle multiple tasks in a fast-paced environment.

Skills & Requirements

Must-have

  • professional and friendly phone etiquette
  • excellent customer service skills
  • computer efficiency
  • detail-oriented

Nice-to-have

  • compassionate and well-mannered
  • calm and collected in emergencies

Key Requirements

  • HS Diploma or educational equivalent
  • Ability to properly prioritize and complete tasks simultaneously
  • Ability to problem solve and adapt to multiple situations
  • Available to work weekends and holiday rotations

Work Rights

Not specified

Tailored Resume

Cover Letter