3 Months - 1 Year Contract Call Centre Officer ( Office Hours 5 DAYS ) UBI #HYT
RECRUIT EXPRESS PTE LTD
Singapore, Singapore
Office hours, monday to friday
Handle inbound and outbound customer enquiries
Schedule and coordinate appointments
Update and maintain accurate customer records
This job posting is for a Contract Call Centre Officer position at Recruit Express Pte Ltd in Singapore, requiring candidates to handle customer inquiries and maintain accurate records during standard office hours. The role seeks individuals with customer service experience, preferably in a call center environment, to manage both inbound and outbound communication effectively
Job Summary
The role involves handling inbound and outbound customer enquiries professionally and promptly.
Candidates will be responsible for scheduling appointments and maintaining accurate customer records in the system.
This is a 3 months to 1 year contract position with office hours from Monday to Friday.
Matching Summary
Match Score: 75
This job posting is for a Contract Call Centre Officer position at Recruit Express Pte Ltd in Singapore, requiring candidates to handle customer inquiries and maintain accurate records during standard office hours. The role seeks individuals with customer service experience, preferably in a call center environment, to manage both inbound and outbound communication effectively.
Skills & Requirements
Must-have
Handle inbound and outbound customer enquiries
Schedule and coordinate appointments
Update and maintain accurate customer records
Nice-to-have
Prior experience in call centre environment
Professional communication skills
Ability to escalate complex cases
Key Requirements
Minimum 'O' Level education
Prior customer service or call centre experience (advantage)