Customer Banking Specialist - Carnarvon (22.5hr/wk)

Comcov

Carnarvon, Australia
Meaningful customer conversations
Assist with in-branch technology
Respond to transactional needs
Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer

Job Summary

  • Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer.
  • Build a personal connection with customers through meaningful conversations and help them use our in-branch technology and digital banking options.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes, and perform interviews and process applications for personal loans, credit cards and associated products.

Matching Summary

Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • assist with in-branch technology
  • respond to transactional needs
  • Financial Health Checks
  • process loan and credit card applications
  • adhere to bank processes

Nice-to-have

  • passion for service excellence
  • act with integrity
  • customer at the centre
  • holistic solutions
  • participate in community events

Key Requirements

  • Ability to ask the right questions
  • Ability to find the right solutions
  • Comfortable working independently
  • Ability to refer customers to specialists

Work Rights

Not specified

Tailored Resume

Cover Letter