Intake Specialist

Advocateslawcareers

Spokane, WA, United States
On-site
Speak on the phone with potential clients
Understand client needs
Position firm as a solution
The Advocates Law Firm is seeking an Intake Specialist for their Spokane, WA location. This role focuses on engaging with potential clients who have reached out for help, providing empathetic support, and converting inquiries into new clients without cold-calling

Job Summary

  • Intake Specialists are part of a devoted and exceptionally important team at The Advocates, focusing on sales by speaking with potential clients to understand their needs and sign them as new clients.
  • The Advocates are a growing personal injury law firm dedicated to representing victims of accidents with kindness and respect, driven to get them the best results possible.
  • This career will be fulfilling if you enjoy helping injured people, can quickly interpret emotional conversations, remain steady and supportive during emotional conversations, are a good listener, think strategically, and are goal-driven.

Matching Summary

Match Score: 85

The Advocates Law Firm is seeking an Intake Specialist for their Spokane, WA location. This role focuses on engaging with potential clients who have reached out for help, providing empathetic support, and converting inquiries into new clients without cold-calling.

Skills & Requirements

Must-have

  • speak on the phone with potential clients
  • understand client needs
  • position firm as a solution
  • sign new clients

Nice-to-have

  • empathetic and kind
  • balance empathy with professionalism
  • good listener and advisor
  • goal-driven and thrives in fast pace

Key Requirements

  • No cold-calls required
  • Works with clients who have reached out
  • Speaks with callers 7 days a week

Work Rights

Not specified

Tailored Resume

Cover Letter